This Privacy Policy describes how Bizenger ("we", "us", or "our") collects, uses, and protects information when you visit our website (bizenger.com) or contact us about our enterprise messaging platform.

1. Information We Collect

Information you provide directly

When you contact us via email or a web form, we collect:

• Your name and job title
• Your business email address
• Your company name and size
• Any other information you choose to share in your message

Information collected automatically

When you visit this website, standard server logs may record your IP address, browser type, referring URL, and pages visited. We do not use third-party analytics trackers or advertising pixels on this site.

2. How We Use Your Information

We use the information you provide solely to:

• Respond to your enquiry and provide information about Bizenger
• Schedule and conduct product demonstrations
• Send relevant commercial communications where you have expressed interest (you may opt out at any time)
• Comply with applicable legal obligations

We do not sell, rent, or share your personal information with third parties for their own marketing purposes.

3. Data Sovereignty for Platform Customers

This policy covers our marketing website only. If you become a Bizenger platform customer, data handling for your organisation's messages, contacts, and archives is governed by your Data Processing Agreement (DPA). Bizenger's platform is designed for data sovereignty: your messages and user data are stored on infrastructure you control — not on Bizenger's shared servers.

4. Cookies

This website does not use tracking cookies. We may set a strictly necessary session cookie if you interact with a form. No cookies are used for advertising or cross-site tracking.

5. Data Retention

We retain contact enquiry information for up to 24 months, or until you request deletion, whichever comes first. Server access logs are retained for up to 90 days for security and operational purposes.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict certain processing
• Lodge a complaint with your local data protection authority

To exercise any of these rights, contact us at sales@bizenger.com. We will respond within 30 days.

7. Security

We apply industry-standard technical and organisational measures to protect the information we hold. All data in transit is encrypted via TLS. Access to contact data is restricted to authorised personnel only.

8. International Transfers

Our website and contact management may involve processing data in countries outside your own. Where such transfers occur, we ensure appropriate safeguards are in place in accordance with applicable data protection law.

9. Children's Privacy

Bizenger is an enterprise product. We do not knowingly collect personal data from individuals under the age of 18. If you believe we have inadvertently collected such data, please contact us for prompt deletion.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be reflected in the "Last updated" date at the top of this page. We encourage you to review this policy periodically.

11. Contact Us